What does “Rhodium” mean?
Rob has always been
a bit of a science & math enthusiast. Rhodium (pronounced
considered one of, if not the most, valuable metals on the
planet. However, in the grand scheme of overall elements, it
is closer to the median in price. This was a great
representation of who we are. In our specialized field, we
strive to bring the most value to everyone one of our
clients. However, with respect to overall renovation
industry, we are not the highest price. The fact that the
symbol for Rhodium is “Rh”, was a bonus.
What separates Rhodium
Renovations from the others?
That is a great
There are some very
high quality, trustworthy contractors out there. No
question. Unfortunately, there are also a larger number of
“not so” high quality ones. At Rhodium, we look at every
home as our own. Your home is the biggest investment you
will likely make and is more than just brick and mortar, as
they say. Our personal attention to all your desires to make
it how you want, is our number one goal. Superior Quality,
Value and Service isn’t just our slogan, it’s the only thing
Add that with our
“open book” philosophy, you know exactly where your
investment dollars are going and have a full understanding
of all the costs associated with your project. We want to
partner with you and ensure you are involved with every
phase of what’s happening.
FAQ’s – Our Process
So how long does it take?
Every project is
different. Existing conditions of the home, level of detail
desired, size of job, availability of specialty finishes,
etc. Here is a
quick glimpse of the process:
Consultation – We
will come to your home to get an idea of what you are
looking to do. We will make a preliminary sketch to reflect
your vision. There will be a lot of questions that, chances
are, you may not have answers for initially. That’s ok. It’s
normal. Lots to consider.
– Everyone’s favourite topic. Ever heard the phrase “the
eyes are bigger then the stomach?” Same goes for
renovations. Everything is possible. You want it done, it
can be. However, everything comes with a cost. We can
discuss all these great ideas and desires; we can come back
with a price for it all and after you recover from fainting,
you advise that’s three times what you budgeted. LOL!!! I’ve
seen it happen.
This is why we have
the initial discussion during the consultation. It is very
important to ensure the budget matches the desire.
Presentation – We
will come back within 72 hours with an estimate of the cost
of the proposed project. This the chance to review initial
numbers, clarify any questions you have. We will breakdown
the costs for you and provide you a solid idea of what you
are looking at to bring your vision to life.
Agreement – Once you
decide Rhodium is the company for you, we will generate an
agreement for the work to be completed and review it with
you prior to signing.
– Time to really get the show on the road. We will bring in
our design team to generate a full set of plans for your
approval and make any suggestions and modifications, as
required. Once signed off by you, we will submit for all
Construction Stage –
It’s time to make the magic happen. We
will schedule a start day and provide you with a full
schedule of events so you will know when things are to
happen and how long they will take.
During this phase,
we will be in constant communication about the project. How
things are progressing, any unforeseen details that have
come up, any questions you may have during the process, etc.
We truly believe you CANNOT over communicate.
Reveal Day / Final
Walkthrough – You have been there from
day one and we have done our best to ensure everything is
exactly as it should be. With that, we still happily walk
through your finished project and answer any final questions
and deal with any final concerns you may have.
One, Three, Six
month & Annual Follow ups - We are not just going to pack up
and run. We want to know how you are enjoying your new space
and ensure you are loving it as much as you did on Reveal
Day, so we will connect with you periodically to stay in
FAQ’s – Things to consider when hiring a contractor
Are they licensed and fully insured?
If not – Red Flag.
Most cities require a company to obtain and Contractor
License and have a licensed Master on staff. Hamilton
Rhodium is in full compliance with all
licensing requirements and are fully insured for all jobs we
Are they a member of a local Association?
Why is this
important? Each association acts as a governing body for the
industry and acts a liaison for client and contractor.
Always a good idea to have “big brother” watching. Will only
benefit you in the long run.
Rhodium is a member in good standing with
HHHBA, TrustedPros and Homestars.
Are they experienced in the project you
are looking to do?
So many times I have
heard stories similar to, “well, he did a great job on my
friend’s deck so I hired him to do my kitchen?”.
Unfortunately, this more times than not, doesn’t work out
the best. We all have our areas of expertise. You wouldn’t
hire your dentist to perform your heart surgery.
Rhodium team has over 60 years in the
industry and focus on Basements, Kitchen’s and Bath’s.
Do they bring in the specialists”?
Contractors who do
all the work themselves can reduce costs on the project.
Much cheaper to pay your own crew less than bring in a sub.
But… are you getting the best for your investment? How much
are you really saving at the end of the day? Think of the
value you are getting for your dollar, not the cost. There
is a big difference at the end of the day.
Also – insurance
companies tend to deny claims should they discover work was
done by a non-licensed person. Plumbing, Electrical, HVAC,
etc. are all specialty licensed trades.
Rhodium uses all specialty trades in
accordance will required laws. We bring on the best experts
for each and every job. Our clients deserve it.
I spoke with another contractor that said
I don’t need a permit, why does Rhodium insist on getting
What are permits
for? Very simply, they are there to protect you, the
homeowner, not the contractor. They are there to ensure all
the work being done on your home is up to code and safe for
your future use. If your project is in the range of $30,000
investment on your part, why wouldn’t a few hundred dollars
for that 3rd party “double check” be valuable to
you? Think about why some contractors would advise not to
In accordance with all governing laws,
Rhodium will include required permits as part of the job. It
is a requirement of our licensing and insurance.
FAQ’s – Final Thoughts
Value vs. Cost
We get it. There is
only so much money in the budget. We all deal with this
daily. When it comes down to it, it is important to really
focus on the value you are getting for your money rather
than “what’s the cost”. Often, that cost question interferes
with the big picture and tends to drive costs higher in the
long run. Two foods for thought here. “Pay now or pay later”
and “Spend your investment dollar the right way”
From the initial consultation, Rhodium
will work with you to ensure you are getting the best
overall value and return on your investment. Our focus in on
the long term.
What should I consider when looking to
Biggest advice is to
keep a contingency fund set aside. If your bottom line
budget is $20,000, let’s plan for a beautiful $15,000
project. We will do our due diligence to determine any
possible situations we may encounter but you never know what
is behind the walls or under the floor until you open it up.
If there are issues with structural, electrical, plumbing,
environmental issues (such as mold, asbestos, etc.), they
need to be dealt with properly and without hesitation.